The Federal Authority for Identity, Citizenship, Customs & Port Security (ICP) is urging the public to use only official channels when applying for services related to entry, residency or work in the UAE.
The authority has issued a warning against misleading advertisements from unauthorised offices and websites, especially those on social media, claiming to offer faster or easier services.
These entities are not approved and may charge excessive fees without legal basis.
All official services are available through the ICP's website, smart app and licensed service centres and typing offices across the country.
The authority also stressed that no special privileges have been granted to any third-party companies, and using them could put customers at legal and financial risk.
Officials are actively monitoring suspicious online activity and coordinating with legal authorities to take action against fraudulent practices.
‘Identity and Citizenship’ warns against online accounts misleading customers with promises of fast-track services#WamNews https://t.co/bhuBjAYqV5 pic.twitter.com/B57Ez9FIQn
— WAM English (@WAMNEWS_ENG) July 28, 2025
UAE will remain advocates of peace, not war: Gargash
Dubai Customs intel helps foil major drug-smuggling attempt
UAE sends three more aid convoys to Gaza under 'Operation Chivalrous Knight 3'
Dubai Health attracts 43,263 blood donors for ‘My Blood, for My Country’ campaign
UAE launches federal body for AI and data in push for 'government of future'
'Dubai Mallathon' enters second edition, transforming malls into fitness hubs
UAE denies media reports alleging transfer of funds to Iran
UAE, Mozambique Presidents explore stronger economic and energy ties
