Dubai Police reach emergency sites in 2.47 minutes


The average time taken by Dubai Police patrols to reach emergency scenes during the first quarter of this year, was only 2.47 minutes.

It's far quicker than the authority's targeted response time of 6 minutes.

Meanwhile, the average time for patrols to reach non-emergency sites was 9.25 minutes during the same period, where the targeted response time was 30 minutes.

The emergency hotline of Dubai Police (999) received 1,101,051 calls during the first three months of 2021, compared to 1,353,269 calls during the same period in 2020.

As much as 99.79 per cent of these calls were answered within 10 seconds. 

At the same time, the non-emergency hotline (901) received 170,323 calls, of which 154,565 calls were answered within 20 seconds.

The figures were revealed during the Operations Department's performance appraisal meeting, headed by the Dubai Police Commander-in-Chief, Major General Abdullah Khalifa Al Marri.

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