The Dubai Health Authority's (DHA) COVID-19 helpline service on WhatsApp is proving to be a big hit with the public.
It handled as many as 54,881 queries and requests between April and September.
The automated 24|7 service is playing a major role in raising awareness about the virus and the precautionary measures, in addition to tackling rumours.
Some of the most-asked questions on the WhatsApp service are Am I eligible for a Coronavirus test and what is the procedure to get the test?, followed by Can I get a Coronavirus medical certificate? and the third one being I suspect that there is a sick person with Coronavirus, what do I do?
"We wanted a system that would respond to patients’ queries on time and to give people a credible channel to receive accurate information. The system provides users with an opportunity to learn more about the virus, get UAE statistics and even find out if they are eligible for a coronavirus test," said Fatma Al Khaja, Director of the DHA's Customer Happiness Department.
The hotline, which handles multiples languages can be accessed by adding 800 342 to the phone contacts and sending 'Hi' on WhatsApp.
President His Highness Sheikh Mohamed bin Zayed Al Nahyan has mourned the death of Sheikh Tahnoun bin Mohammed Al Nahyan, Abu Dhabi Ruler’s Representative in Al Ain Region.
Dubai Government has announced that all its entities will switch to remote work on Thursday, May 2 and Friday, May 3, except for roles that require on-site presence.
All schools in Abu Dhabi have been instructed to switch to distance learning mode on Thursday, May 2 and Friday, May 3 due to fluctuating weather conditions.
The UAE's Ministry of Human Resources and Emiratisation has advised private sector establishments to apply flexible and remote work patterns on Thursday, May 2 due to the adverse weather forecast.
The National Emergency Crisis and Disaster Management Authority (NCEMA) has recommended remote working patterns for all government entities and private companies in the UAE on Thursday and Friday due to the adverse weather forecast.
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Welcome to Pinoy Bulletin, your go-to source for staying informed about important announcements, exciting group activities, community events, and job opportunities!