44 Abu Dhabi healthcare facilities receive top standard rankings

Dozens of healthcare facilities in Abu Dhabi have received top ratings on the ‘Muashir’ Quality Index.

The Department of Health – Abu Dhabi (DoH) announced that a total of 44 healthcare facilities had been assessed.

Two healthcare facilities were awarded five diamonds for their performance in 2019, which counts as Outstanding; five were ranked as Exceptional with a four-diamond rating; 31 were judged to be Excellent with a score of three diamonds; and six health achieved the Very Good category with two diamonds.

The classification exercise did not include either recently opened facilities or those that have temporarily or permanently closed.

The Abu Dhabi Healthcare Quality Index ‘Muashir’ is the first-of-its-kind in the region.

It acts as an extension of the "JAWDA" programme launched by DoH in 2014 to measure the level of the quality of health services provided by the emirate’s healthcare facilities.

‘Muashir’ focuses on nine key pillars; clinical care outcomes, quality assurance certificates, compliance with healthcare regulation, workplace safety, correct claims procedures, addressing feedback from patients, patient happiness, staff happiness, and research and innovation.

Commenting on the scores, Dr Jamal Alkaabi, Acting Undersecretary of DoH, said, "Providing easy access to high quality and outstanding healthcare services to all members of the community is at the core of achieving a healthier Abu Dhabi. The results of Abu Dhabi Healthcare Quality Index ‘Muashir’ have proven that maintaining the highest quality standards across all healthcare facilities is fundamental to the provision of distinguished healthcare services that prioritise patient health and well-being above all."