Dubai's Electricity and Water Authority has become the first UAE government organisation to get their own verified WhatsApp account.
The new feature will use Artificial Intelligence so customers who opt to use the new channel can chat with Rammas, DEWA's virtual team member.
The service is available round the clock in both Arabic and English.
You can chat with DEWA on their official WhatsApp number 046019999.
UAE, US Presidents review regional developments
UAE President His Highness Sheikh Mohamed bin Zayed Al Nahyan and US President Donald Trump have discussed developments in the Middle East and ongoing efforts to address them.
UAE Cabinet adopts AI Advisor System to support decision-making
The UAE has approved the launch of a new Cabinet AI Advisor system, designed to support government decision-making and speed up the study and implementation of projects and initiatives.
UAE condemns hostile Iranian attack on Saudi tanker 'Sidr'
The UAE has strongly condemned an Iranian attack on the Saudi-flagged tanker 'Sidr' while it was transiting the Strait of Hormuz, which resulted in the deaths of a number of crew members.
UAE expresses solidarity with Egypt, Jordan over victims of bus accident
The UAE has expressed its solidarity with Egypt and Jordan after a bus overturned in South Sinai, killing at least 21 people and injuring several others on Wednesday.
Dubai steps up school safety with over 500 inspections
Dubai Municipality has inspected more than 500 schools to ensure canteens, swimming pools, aircons and water tanks are being maintained to meet the city's health and safety standards.
UAE scholarship programme helps 668 students pursue higher education
The UAE is strengthening its position as a global hub for education through its International Student Scholarship Programme, overseen by the Ministry of Higher Education and Scientific Research.
UAE President invites Qatari Emir to attend UN Water Conference
UAE President His Highness Sheikh Mohamed bin Zayed Al Nahyan has sent a written message to Qatari Emir Sheikh Tamim bin Hamad Al Thani with an official invitation to participate in the 2026 UN Water Conference in Abu Dhabi.
Dubai Police honours Saudi national for saving man from drowning
Abdulrazzaq bin Zaal bin Jabr Al Ruwaili from Saudi Arabia has been honoured for his bravery after he saved a man from drowning in Dubai Creek.
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Pinoy Expat Corner
Why is it important for them to preserve Ilokano culture and traditions even while living far from the Philippines?
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Pinoy Expat Corner
What is their mission and vision for Filipinas in Sharjah and across the other emirates?
