Authorities in Dubai have made it a lot easier for residents to file complaints about unwanted flyers and other promotional materials distributed in residential facilities.
According to the Department of Economy and Tourism (DET), complaints can be submitted through the 'Dubai Consumer' app and the Consumerrights.ae website.
"The process is simple – all you need to do is to go to the app or website, and attach a picture of the annoying promotional material along with your contact information. We will take up the issue with the merchant concerned," explained Ahmad Al Zaabi, Director of Consumer Protection at DET.
However, if the promotional material belongs to a company licensed in another emirate, the complaint must be filed to the competent authorities in that particular emirate.
The DET said that dumping promotional stickers and flyers outside buildings and homes is not only annoying but also affects the general appearance of the city.
It has urged traders to avoid unauthorised distribution of marketing materials as it will be considered an explicit violation.
. @Dubai_DED will address consumer complaints on unsolicited promotional flyers and stickers. #Dubai pic.twitter.com/TdJEhziU05
— Dubai Media Office (@DXBMediaOffice) June 6, 2022


UAE condemns terrorist plots in Morocco, supports safety measures
UAE ministry revokes licence of private university over 'severe violations'
UAE expresses solidarity with Ghana and Ivory Coast following floods
DEWA deploys agentic AI across its digital platforms
RTA launches AI-powered smart system to enhance bus response and readiness
Mohamed bin Zayed University for Humanities receives International Quality Accreditation
No injuries after fire breaks out at restaurant on Dubai's Sheikh Zayed Road
Dubai Gaming Retreat will be game changer for industry: Sheikh Hamdan
