Dubai Police received 24,723 calls across its emergency and non-emergency lines from noon on December 31 to noon on January 1, coinciding with New Year’s Eve celebrations.
Brigadier Turki bin Faris, Director of the General Department of Operations, praised the efforts of staff at the Command and Control Centre and the 901 Call Centre for their professionalism and prompt responses to public inquiries
The Command and Control Centre received 22,606 calls via the emergency line (999).
Brigadier bin Faris noted that it demonstratesd the dedication of Dubai Police to ensuring public security during high-demand periods.
Major Yaqoub Al Sarouash, Director of the 901 Call Centre, reported handling 2,117 non-emergency calls. Additionally, staff managed 398 live chat inquiries through electronic platforms.
Dubai Police reminded the public that 999 is reserved for emergencies, while 901 serves non-emergency inquiries and services, ensuring efficient resource allocation and exceptional community support at all times.
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